From March 23, 2009
“I ordered a new laptop for work, very exciting and all, sadly they delivered it to the Subway down the street last Friday instead of to me. I had a very interesting conversation with the chappie at FedEx about it. Hopefully someday I will get it, and it will not be full of tomato.”
On Tuesday my Dell rep contacted FedEx. She let me know that Dell assured her it would be taken care of that day, and I would have my laptop by end of business Tuesday.
On Wednesday still sans lappy, my office mate Matt called the Subway and asked them if they could tell us if the laptop had been picked up by FedEx. To which the Subway manager replied;
“The FedEx guy showed up yesterday and brought a UPS label for it. UPS showed up today and picked it up.”
I cannot begin to tell you how confusing the logic of this is to me.
Edit – 4:00 pm
Received VM from Joe at Dell which said he was just calling to confirm that I had received the laptop. He had been notified by Fed Ex that the laptop had been picked up and redelivered to the correct address. I called the number he left and jumped through a few hoops, got someone else and who was confused. I finally explained to him that Joe called me to confirm laptop had finally been delivered, and it had in fact NOT been delivered. Guy got scared and transferred me all the way back to our Sales rep! Our sales rep is very nice.